New Clients
Pet care in North and West Vancouver
Get Started with Happy Tails Urban Adventures
Getting started is as easy as 1-2-3!
Our top priority is to make sure your pet & home are happy and safe. We follow a detailed onboarding process to make sure no detail is left behind. The more that we know, the better!
Step One
Fill Out Client Questionnaire
Step Two
Schedule a Phone Consultation
Step Three
Conduct a Meet & Greet
Dog Walking & Pet Sitting Questions
Frequently Asked Questions
Where will you walk my dog?
For private on-leash walks, we explore your own neighbourhood so your dog has the opportunity to sniff and relieve themselves. Depending on your dog’s individual needs, we can vary our walk routes each visit or stick to a specific, regular route. If we need to drive your dog to a different location, the driving time will be taken into account of the total walk time.
For Buddy Hikes, we transport a maximum of 3 dogs to one of the City of West Vancouver permitted commercial dog walking trails:
- Ballantree Park
- Cypress Falls Park
- Douglas Woodward Park
- Klahanie Park (trails only)
- McKechnie Park
- Millstream Park
- Brothers Creek Park
Will my dog be off-leash?
Can you take my dog to the dog park?
My dog doesn't like other dogs/young children/loud noises. Can you still walk my dog?
Can you train my dog as well?
When does the clock start for my dog's walk?
Can you walk my dog at the exact same time each day?
What equipment do you use?
Can you walk my neighbour/friend/relative’s dog at the same time?
Our private dog walks are customized to meet the needs of each individual dog. Walking multiple dogs will be considered on a case-by-case basis.
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Our Policies
Payments
Holiday Fees
The following holidays have a 20% surcharge added on.
- Easter Weekend
- Victoria Day Weekend
- Canada Day Weekend
- BC Day Weekend
- Labour Day Weekend
- Thanksgiving Day Weekend
- Remembrance Day Weekend
- Christmas and New Year’s